your most comprehensive
approach to online
reputation management

    GM Dealers

    Prime Response® is available to GM dealers and eligible for co-op through the iMR program in the 2014 SFE Program.

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    GM Dealers

    Profile

    Influence search results while presenting your brand online with consistency, accuracy, & professionalism!

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    Profile

    Track

    Monitor social networks, RSS feeds, and indexed search results to gain clear visibility to what is being said about your brand online.

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    Track

    Influence

    Don't just manage your reputation; influence it by maximizing both quantity & quality of reviews!

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    Influence

    Frequently Asked Questions

    What is ORM? Why Prime?

    ORM is Online Reputation Management – the process of promoting, monitoring, and influencing a brand, company, person, or service online. Prime ... learn more

    What are the big sites that I need to worry most about?

    While there are some sites that are more popular than others, every site in which your company is being mentioned is important. Prime Response ... learn more

    What does it mean that Prime uses only "white hat" strategies?

    "White hat" strategy, as it refers to search engine optimization (SEO), refers to techniques and tactics that engage search engines and those conducting the online search with integrity and transparency. In contrast ... learn more

    What Twitter is Saying

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    powered by                             For Our Clients from around the web

    "MY VEHICLE HAS AN EXHAUST LEAK THAT PROBABLY COULD HAVE BEEN REPAIRED WHILE BEING SERVICED. I WOULD HAVE LIKED TO HAVE BEEN NOTIFIED BEFORE T PICKED THE VEHICLE UP. NOW I NEED TO MAKE ANOTHER APPOINTMENT FOR SERVICE."

    - Internal Paul Cerame Ford Lincoln Kia

    "Great job as always!"

    - Internal Paul Cerame Ford Lincoln Kia

    "A GREAT JOB AS ALWAYS"

    - Internal Paul Cerame Ford Lincoln Kia

    "We were very pleased with the service we got from Chris Ross and all the other staff. They were all straightforward and honest, clearly explained all of our options, were understanding of our need to weigh our options, and especially worked with us to ensure we were comfortable with our financing..."

    - DealerRater Audi of Tysons Corner

    "I have not bought a car from any other dealer or salesman for many years - and that says it all without my having to use xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 250 characters!"

    - DealerRater Audi of Tysons Corner

    "I had a great buying experience at Leith Honda. My salesman, Jeff Maynard, was knowledgeable and attentive in helping me find the perfect car, while the finance guru, John Brennan bypassed all of the stereotypical haggling and got us a great deal right away. I'd happily buy from them again!"

    - InsiderPages Leith Honda

    "Thanks, Matt for such a quick and easy car-buying experience. I got the type of car I wanted at about the price I was looking for. Even better car than I thought I would be able to afford."

    - Judys Book Leith Honda

    "Nahru was friendly, courteous, and refreshingly relaxed in his approach. My experience was good, even though I walked into the dealership dreading the whole process. As a repeat Honda purchaser, I knew what I was looking for and just wanted to get to the bottom line. Nahru accommodated my..."

    - DealerRater Leith Honda

    "My wife and I had an exceptional experience working with Pat Driscoll and Brian Kim in our lease of a 2013 Porsche 911 Carrera. Coming from the BMW brand we were very hesitant. Pat made us feel comfortable, answered all of our questions, and was very knowledge of Porsche products. Being a..."

    - Google+ Audi of Tysons Corner

    "Shane was extremely helpful without being at all pushy. He followed up with me on all issues and kept me up to date on the status of my car. We are totally happy with our experience."

    - DealerRater Audi of Tysons Corner

    "I purchased a new 2008 BMW M3 from Ahmed Jabrane and found him very helpful and professional. The service I have received from Herb Chamber BMW (and other Herb Chambers franchises) has been very good. I would recommend this dealership to any serious buyer."

    - DealerRater Sanders Ford

    "It's been 90 days since I went into the Comm Ave BMW to pick up my leased 335d. It was also ready precisely on the date forecast when I went in 6 weeks earlier and Kevin ordered the car to be built. The 5 rating I have given also coincides with this 5th new car from this dealership. Over this..."

    - DealerRater Sanders Ford

    "It is not often that I can say I enjoy the car buying experience however both Ken Orr and Chris Ross made my experience buying an Audi from Audi of Tysons Corner an excellent one! They were always willing to take the time to talk and answer any questions I had ... on the many occasions I stopped..."

    - DealerRater Audi of Tysons Corner

    "Joseph was extremely thoughtful throughout the entire process of purchasing my new car. He placed no pressure on me to buy and was very patient. His knowledge of the vehicles made me very comfortable and he went out of his way to make sure I was familiar with all of the wonderful features..."

    - DealerRater Audi of Tysons Corner

    "This was by far the best experience I have had purchasing a new vehicle, salesman was knowledgeable and was able to have several things being done in parallel which reduced the time I spent at the dealership. Hats off to you Phil, see you in two years for my next truck. Regards, Dave"

    - DealerRater Sanders Ford

    "Ralph was excellent, timely, and professional with his his sale. I have never visited a dealership and received the genuine care he showed when purchasing my vehicle. Thanks Ralph!"

    - DealerRater Sanders Ford

    "I saw a truck on your website and came in to look at it. Michael told us the truck was in Swansboro and he would be more than happy to go pick it up and bring it to Jacksonville. He is an asset to your office."

    - DealerRater Sanders Ford

    "Our vehicle purchasing experience with Sanders Ford was without a doubt the BEST we could have ever asked for. After an internet inquiry as to availability of the vehicle we were looking for and a quick on-line credit application DeWayne responded back immediately, with professionalism and..."

    - DealerRater Sanders Ford

    The way consumers interact with the Internet has evolved over the last five years.

    What was once a static place for businesses to post images and text has become an interactive community of consumers, rich with opinion in the form of reviews and ratings. Potential buyers now benefit from experiences shared by those that have come before them, shaping their path in the buying process -- a competitive advantage or open weakness for your business, depending on the strategy you choose to employ.

    Businesses wise to the power of this social content have woven it into almost every page of their websites.

    The clear objective for any forward-thinking operation is to influence consumer behavior. Word-of-mouth has traditionally been one of the strongest forms of promotion. Social networking and review and ratings sites broaden the power and reach of this type of promotion significantly. The rise of social content demands a change in the way we engage in online marketing. It’s common knowledge that consumers spend more time on portals, search engines, and social networks and less time on individual retailer websites. However, few businesses take advantage of social media opportunities or realize the power a single review posted on Google Places can have on business' website traffic.

    Today, more than ever, it is critical for business owners to incorporate an online reputation management (ORM) strategy into their marketing plans to:

    PROFILE your business with consistent and accurate information across numerous consumer forums

    TRACK what consumers are saying across the Web about you and your brand

    INFLUENCE the online conversation, market behavior, and future shopping decisions

    Ready to get started? Real online reputation management awaits with Prime Response

    Prime Response

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