your most comprehensive
approach to online
reputation management


    With a unique strategy, Prime Response takes online reputation management to new level of service and results.

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    Influence search results while presenting your brand online with consistency, accuracy, & professionalism!

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    Monitor social networks, RSS feeds, and indexed search results to gain clear visibility to what is being said about your brand online.

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    Don't just manage your reputation; influence it by maximizing both quantity & quality of reviews!

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    Frequently Asked Questions

    What is ORM? Why Prime?

    ORM is Online Reputation Management – the process of promoting, monitoring, and influencing a brand, company, person, or service online. Prime ... learn more

    What are the big sites that I need to worry most about?

    While there are some sites that are more popular than others, every site in which your company is being mentioned is important. Prime Response ... learn more

    What does it mean that Prime uses only "white hat" strategies?

    "White hat" strategy, as it refers to search engine optimization (SEO), refers to techniques and tactics that engage search engines and those conducting the online search with integrity and transparency. In contrast ... learn more

    What Twitter is Saying

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    powered by                             For Our Clients from around the web

    "I recently purchased a car from Tropical Chevrolet. I was immediately greeted by Steve who was helpful and friendly. I came there initially hoping to buy a Camaro and he showed me several different options and tried to help me find one that would fit into my budget. I spent most of the day..."

    - Yelp Tropical Chevy

    "I contacted Mark by email letting him know that I was looking for a used small SUV and it had to be white. He told me about a Ford Escape that had just came in and he thought it would work for me. I asked my parents to stop by the following day so they could check it out for me. My husband..."

    - DealerRater Boyd Chevrolet Cadillac Buick

    "This dealership was a very warm and welcoming environment. We were there to service our other car and wound up buying another vehicle (Honda Accord). Phil was a wonderful sales associate. He made sure he entertained my husband , me and my four month old daughter. I would definitely recommend..."

    - DealerRater Boyd Chevrolet Cadillac Buick

    "Overall wonderful experience! I was referred by my aunt and uncle to come by and speak with Mark Long. I drove away happy in a 2009 Ford Focus."

    - DealerRater Boyd Chevrolet Cadillac Buick

    "Good room, good service, good price, convenient to work and arundel mills mall.People are nice and friendly. Also the casino is within minutes of the hotel. They have a work out facility with a treadmill, weights and TV while you exercise."

    - TripAdvisor Sleep Inn Jessup - 53864401

    "I was looking to purchase a Dodge Journey. After researching some dealers I settled on Bayside. Not only did I find exactly what I was looking for, I was able to get it at a price that worked for me. I'm extremely happy with my car and thank Daniel and the rest of Bayside Chrysler Jeep Dodge..."

    - DealerRater Bayside Chrysler Jeep Dodge

    "For the past six years we have leased many cars with the help of Kevin. He is enthusiastic, helpful and very fair. He is always available to help you with all of your needs. He's very honest and trustworthy. We couldn't have been happier with the the cars Kevin helped us get. He is truly the..."

    - DealerRater Mohawk Honda

    "I have leased BMWs for years at vaious dealerships around the country and have never had such a positive experience as I did at Herb Chambers with Kevin Bugby. He genuinely cares about his customers and does not try to force the sale at all. Excellent customer service."

    - DealerRater Mohawk Honda

    "I bring all of my vehicles there and am very pleased with service. I only deal with Lori Arveson and everything away goes smoothly. Thanks for doing such a great job."

    - DealerRater Germain Ford of Columbus

    "Awesome people to deal with great service, salesman mark fisher was wonderful to deal with! A great professional to deal with took the time to give all the right info and service."

    - DealerRater Infiniti of Tampa

    "Before going to Lima Auto Mall we read a lot of reviews. Purchasing a Dodge Grand Caravan was a very positive experience. The finance department worked quick and the transaction went very smooth. The employees of Lima Auto Mall exceeded our expectations when it came to feeding and entertaining..."

    - DealerRater Lima Auto Mall, Inc.

    "Helpful, responsive, excellent communication during the work and the vehicle was returned clean......can't get much more gooder than that! John M."

    - Internal Suss Buick GMC

    "We checked in early and were quite pleased with our room, its cleanliness, and upkeep. The staff was exceptionally friendly and helpful. We were surprised by the $17 parking fee, probably just didn't read our info very well. The lobby, complete with hot chocolate or coffee all day, was very..."

    - TripAdvisor Crowne Plaza Hotel Memphis

    "What a wonderful stay! Darrell, Gwendolyn and Sharon Mims treated me like royalty! The valet attendants were prompt and friendly as well. True southern hospitality at it's finest! I will continue to book all my business trips at the Crowne Plaza."

    - TripAdvisor Crowne Plaza Hotel Memphis

    "After staying at another Choice Hotel property in Tennessee, I was expecting the worst from Sleep Inn. I was very pleasantly surprised. This appears to be a new hotel. It smelled great, it looked great. The breakfast includes cold cereal, yogurt, coffee, hard boiled eggs, scrambled eggs, waffles,..."

    - Yelp Sleep Inn & Suites Van Buren - 66257221

    "Was this review helpful to you?"

    - Expedia Quality Inn Clearwater Airport

    "Like the rest of your staff with whom I had any interaction, Tyron Godwin. Was very courteous and professional. He took the time to adequately explain all the details of this sale and "tolerated" the million and one questions that I had. My hats off the him and the others with whom I had interation."

    - CitySearch Honda of Santa Monica

    "Had a good experience a few days ago at Honda of Santa Monica as I was buying my new pre-owned car. Yuvi, the gentleman who helped me, was patient, kind, pleasant and very professional in dealing with me. I am very pleased with my purchase and with Honda of Santa Monica! Go there and find..."

    - Google+ Honda of Santa Monica

    "I have been going to Santa Monica Honda's service center for 7 years now. Karl Wartz has helped me every time. Honda's are amazing cars that rarely have issues. However, in the few times my car has malfunctioned in some way I have always been able to rely on Karl to give me sound and unbiased..."

    - Google+ Honda of Santa Monica

    The way consumers interact with the Internet has evolved over the last five years.

    What was once a static place for businesses to post images and text has become an interactive community of consumers, rich with opinion in the form of reviews and ratings. Potential buyers now benefit from experiences shared by those that have come before them, shaping their path in the buying process -- a competitive advantage or open weakness for your business, depending on the strategy you choose to employ.

    Businesses wise to the power of this social content have woven it into almost every page of their websites.

    The clear objective for any forward-thinking operation is to influence consumer behavior. Word-of-mouth has traditionally been one of the strongest forms of promotion. Social networking and review and ratings sites broaden the power and reach of this type of promotion significantly. The rise of social content demands a change in the way we engage in online marketing. It’s common knowledge that consumers spend more time on portals, search engines, and social networks and less time on individual retailer websites. However, few businesses take advantage of social media opportunities or realize the power a single review posted on Google Places can have on business' website traffic.

    Today, more than ever, it is critical for business owners to incorporate an online reputation management (ORM) strategy into their marketing plans to:

    PROFILE your business with consistent and accurate information across numerous consumer forums

    TRACK what consumers are saying across the Web about you and your brand

    INFLUENCE the online conversation, market behavior, and future shopping decisions

    Ready to get started? Real online reputation management awaits with Prime Response

    Prime Response

    Support: 1.877.624.2534

    Free Consult: 1.877.624.2534

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