your most comprehensive
approach to online
reputation management

    GM Dealers

    Prime Response® is available to GM dealers and eligible for co-op through the iMR program in the 2014 SFE Program.

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    GM Dealers

    Profile

    Influence search results while presenting your brand online with consistency, accuracy, & professionalism!

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    Profile

    Track

    Monitor social networks, RSS feeds, and indexed search results to gain clear visibility to what is being said about your brand online.

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    Track

    Influence

    Don't just manage your reputation; influence it by maximizing both quantity & quality of reviews!

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    Influence

    Frequently Asked Questions

    What is ORM? Why Prime?

    ORM is Online Reputation Management – the process of promoting, monitoring, and influencing a brand, company, person, or service online. Prime ... learn more

    What are the big sites that I need to worry most about?

    While there are some sites that are more popular than others, every site in which your company is being mentioned is important. Prime Response ... learn more

    What does it mean that Prime uses only "white hat" strategies?

    "White hat" strategy, as it refers to search engine optimization (SEO), refers to techniques and tactics that engage search engines and those conducting the online search with integrity and transparency. In contrast ... learn more

    What Twitter is Saying

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    powered by                             For Our Clients from around the web

    "Everytime I go there tiffany greet me be name she take my keys and that isb it and if she think I need something she ask me before they just do it I always enjoy my visit."

    - Internal Sanders Ford

    "Your Service Rep, Valerie King, was very accommodating. I could not have asked for more personal service. And I might add that I really enjoyed talking with the driver who brought me home. Can't remember his name but he was an outstanding gentleman."

    - Internal Sanders Ford

    "I have been invited by Abe to test drive an Audi, a car I am always thinking about. He has been very professional and courteous. Ever since I recomanded friends and families to him. I have been invited by Abe to test drive an Audi, a car I am always thinking about. He has been very professional..."

    - DealerRater Audi of Tysons Corner

    "I recently bought a new Accord and Leith Honda, and my salesman Frank Malfara was great. He knew all the features of the Accord and of the other vehicles I was comparing it too. It was a pleasure working with Frank, no pressure to buy a car. My new car was ready to drive off the lot my the..."

    - Judys Book Leith Honda

    "It's very rare to have a near perfect experience when purchasing a car....however, that was my experience working with Shane. Shane is smart, professional, and helpful. I would definitely recommend working with Shane!"

    - DealerRater Audi of Tysons Corner

    "Customer Service was great, the work was done in a timely manner. Questions if you had any was answered before you even asked them. A Dealership that i would highly recommend to anyone."

    - Google+ Sanders Ford

    "Wally was very patient and helpful. He took the time to explain the vehicle options and did not try to push a sale. When it came time to negotiate price, the process was straight-forward and fair. I would definitely buy a car from him again. This is the 3rd car I have purchased from Leith..."

    - DealerRater Leith Honda

    "Marty, Greg, and Kevin were VERY helpful! We inquired about a used car on the Jacksonville lot, and by lunchtime that day, the car was in Swansboro for us to see. Unfortunately, we could not get there before the dealership closed, so the car was made available to us after hours to check out...."

    - Google+ Sanders Ford

    "Abdou was recommended by a colleague who had leased cars with Abdou before. I was not sure if I wanted to lease or buy used and have hated my experiences with any time i have bought a car before. This was my first time to a BMW dealer, and I was totally impressed by the way I was treated. Abdou..."

    - DealerRater Sanders Ford

    "I've worked with Kevin Bugbee for close to 15 years and he's the reason why I've stayed with the BMW brand. My husband finally convinced me that it was time to switch brands, but I really didn't want to leave Kevin. I should have known that Kevin would be just as helpful in introducing me..."

    - DealerRater Sanders Ford

    "I went into Audi of Tyson's Corner after seeing a 2 year old S4 listed online the day before. Knowing that these cars tend to go quickly, especially with low miles like this, I arrived and asked for a Salesperson. Roma Emelev greeted me with a smile and asked how he could help me. He was..."

    - DealerRater Audi of Tysons Corner

    "I have been a big fan of the Audi TT since it first came out but, the only feature that I didn't like was the design of the tail-end and trunk-section of the car. From the moment that I saw the 2012 Audi TT, it was love at first sight! The very moment that I was introduced to Sam Alimi (Sales..."

    - DealerRater Audi of Tysons Corner

    "JB was really nice and professional. he helped me out a lot in getting my truck taken care of and helped me out in picking up my truck."

    - DealerRater Sanders Ford

    "Everything was outstanding from start to finish. I walked in on a referral from a friend specifically to Mr Kevin Blake and told him my exact situation and he was able to put me in an exact fix for my situation. My previous car buying experiences have taken hours to full days but with Kevin..."

    - DealerRater Sanders Ford

    "I purchased a used Audi A5 on Memorial Day from Tysons Audi and was very impressed not only with the car, but the dealership and the staff. They made the process fast and were very efficient. Also, they made sure to let me know that they are available for follow up questions and help. Often,..."

    - DealerRater Audi of Tysons Corner

    The way consumers interact with the Internet has evolved over the last five years.

    What was once a static place for businesses to post images and text has become an interactive community of consumers, rich with opinion in the form of reviews and ratings. Potential buyers now benefit from experiences shared by those that have come before them, shaping their path in the buying process -- a competitive advantage or open weakness for your business, depending on the strategy you choose to employ.

    Businesses wise to the power of this social content have woven it into almost every page of their websites.

    The clear objective for any forward-thinking operation is to influence consumer behavior. Word-of-mouth has traditionally been one of the strongest forms of promotion. Social networking and review and ratings sites broaden the power and reach of this type of promotion significantly. The rise of social content demands a change in the way we engage in online marketing. It’s common knowledge that consumers spend more time on portals, search engines, and social networks and less time on individual retailer websites. However, few businesses take advantage of social media opportunities or realize the power a single review posted on Google Places can have on business' website traffic.

    Today, more than ever, it is critical for business owners to incorporate an online reputation management (ORM) strategy into their marketing plans to:

    PROFILE your business with consistent and accurate information across numerous consumer forums

    TRACK what consumers are saying across the Web about you and your brand

    INFLUENCE the online conversation, market behavior, and future shopping decisions

    Ready to get started? Real online reputation management awaits with Prime Response

    Prime Response

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